This is a blog about computers by an author who knows very little about computers.

Wednesday, June 23, 2010

Port problems

I work for a Pitt entity in a UPMC building. The Internet ports, along with other types of hardware like the phone lines and such, are owned by UPMC. However, in order for the Pitt employees who work in the office to connect to a Pitt server, the ports were mapped to the Pitt VLAN (Virtual Local Area Network). This set up is true for all of the ports in the office except for one, which wasn’t mapped to the Pitt VLAN by the request of the Ethicist who currently occupies the office where this lonely port is located. The Ethicist is moving to an office across the hall. He needs a UPMC port in that office. He’s moving to a smaller office because there are five women and a large grant moving into our office space at the end of next month. The women are Pitt employees. With the exception of the office the Ethicist is vacating the other offices these women will occupy have been vacant for some time.

Mission: to get the UPMC helpdesk and the Pitt helpdesk to communicate with each other to have ports activated (if necessary) and to get a UPMC port mapped to the Pitt VLAN.

My office is a real gray area. It’s a clash of jurisdictions.

(In regards to the Ethicist and his new office…I think it should be pretty easy to ask UPMC to install a port, because at least we won’t have to worry about having to get the two helpdesks to communicate for task.)

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